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Account Management

All businesses have different level of managers who generally hold different roles and responsibilities and VoIP businesses are not an exception. In the VoIP industry, there are many internal professionals within an organization to take care of specific operations, which are further associated with different business entities. To make this hierarchical business model easily manageable, ASTPP introduced different accounts. Each account has its own set of features needed to take care of relevant business operations. The complete system control stays in command of the Super Admin account. The Roles and Responsibilities can be assigned or revoked by the higher level accounts. This Account system helps businesses to run their VoIP business in the most professional and streamlined manner.

Super Admin

  • Create, manage and Control Admin account(s)
  • Control of complete system, all accounts and all modules
  • Email Broadcasting to customers
  • And many more

Admin

  • Create and manage the system and accounts as per the assigned Permission and Role
  • Assign Roles and Permissions to Reseller and Customer Accounts
  • Email broadcasting
  • And many more

Reseller

ASTPP support two types of resellers:

  • Distributor
  • Commission based

Each reseller can have any combination of below mentioned features subject to Role and Permissions assigned by the Admin:

  • Unlimited multilayer reseller support
  • Postpaid reseller
  • Prepaid reseller
  • Independent Management controls for
  • Customers
  • Rate groups / Tariff
  • Call rates
  • Invoices and Billing
  • Reports
  • Personalization with Company name and address
  • Invoice prefix
  • And many more

Customer / Provider

The customer, can also be a provider in wholesale VoIP business model, can have different features based on the Role and Permissions assigned by the Admin or Reseller. The Role and Permissions of the customer / provider often get defined by the subscription model of the customer such as, Postpaid or Prepaid customer.

  • IP based authentication
  • SIP device management
  • Customer portal
  • Invoices
  • Interconnect billing
  • Reports
  • And many more