Multi Tenant IP PBX

Multi Tenant IP PBX
Type: Enterprise

A complete IP PBX solution with tenant support can be availed with this ASTPP Add-on. Start a new revenue channel with this multi tenant IP PBX solution integrated within the ASTPP system. It is provisioned with all simple to advanced features one would expect to have in an ideal Hosted IP PBX Software.

Key Features

Multi tenant support

  • Tenant wise custom domain name configuration
  • Tenant creation for each customer account

Audio Conferencing

  • Multiple conference creation
  • PIN based secure conference creation
  • Public conference creation
  • DID number wised conference usage allocation
  • DID mapping for public conferencing

Phonebook with system wide speed dial numbers for quick internal communication
Feature Codes

  • Call Forward
  • Call forward all active
  • Call forward all inactive
  • Call forward busy active
  • Call Forward Busy Deactivate
  • Call Forward No Answer/Unavailable Activate
  • Call Forward No Answer/Unavailable Deactivate
  • Call Forward Toggle
  • Follow me
  • Follow me – activate
  • Follow me – Deactivate
  • Follow me Toggle
  • Call Waiting
  • Call Waiting – Activate
  • Call Waiting – Deactivate
  • Call Waiting Toggle
  • DND
  • Enable DND
  • Disable DND
  • DND Toggle
  • Call Transfer
  • Blind Call Transfer
  • Attended Call Transfer
  • Call recording
  • Toggle Call Recording
  • Voicemail
  • Dial Voicemail
  • My Voicemail
  • Call Pickup
  • Directed Call Pickup
  • General Call Pick

IVR (Interactive Voice Response)

  • Unlimited IVR menus
  • Nested IVR menus
  • Call identification activation with caller name and number prefix configuration
  • Invalid retry configuration
  • Direct dial support
  • Customizable ring back tone
  • Configurable IVR prompts

Time Condition

  • Unlimited time conditions
  • Unlimited internal call routing rule configuration as per the time
  • Create call routing rules based on time condition such as holidays, week off, etc.

Ring group

  • Unlimited ring group creation
  • Simultaneous and Sequential ring strategies
  • PIN confirmation for external agents for security
  • DID mapping to allocate DID numbers to Ring group

Queue

  • Unlimited call queues
  • Customizable Ringback tone for agents
  • Customizable Ringback tone for customers
  • Individual number configuration for agents to login and logout
  • DID mapping to allocate DID numbers to Queue

Call Recording

  • Record call prompts and upload
  • Call recording Playback
  • Download call recording

SIP Extensions

  • Configurable caller name and number
  • Voicemail (Activate / Deactivate)
  • Call recording (Activate / Deactivate)
  • Find me Follow me with Call forwarding
  • Do Not Disturb (DND) support
  • Group pickup

Other Add-ons