Scalability is vital for all businesses, but it becomes unavoidable for businesses like internet telephony service providers (ITSPs). Whether you offer wholesale VoIP services via class 4 Softswitch, DID number via DID numbering solution, any other VoIP services, or multiple VoIP services, you need to have a scalable solution.
More than 50% of people prefer having a smart VoIP solution that is scalable, but they do not invest in installing a scalable solution from the beginning. This is the wrong approach. You need a scalable solution with high availability (HA) support from day one of your business.
If you have a doubt about whether to invest in a scalable solution or not, do not worry! In this article, we will explain the top 3 reasons for using a scalable solution from the beginning or as earliest as possible.
1. Assure 99.99% availability to your customers
Generally, ITSPs, VoIP service providers, and similar natured businesses invest heftily in purchasing the best VoIP solutions such as a smart telephony solution, which provides a suite of VoIP solutions to run a profitable business. However, they get it installed on a single solution. They do not invest in a high availability scalable solution to save some bucks. This can be more loss-making in the future.
The traffic and usage spike is normal in the VoIP business. If you do not have a scalable solution with high availability mechanism in place, it will crash the server during traffic or usage spike. This will stop all the services. Until the required steps are not taken, it will not work. This can happen repeatedly if the required steps of scaling it up are not taken.
This cannot be good for a business in this competitive world.
By buying a class 4 Softswitch or any other VoIP solution or any software, which is a scalable solution and supports high availability, you can assure 99.99% uptime to your customers.
2. Less investment and complexity in getting a high availability solution
As per the VoIP experts, it is cheaper and easier to set up a scalable and HA (High Availability) infrastructure for the VoIP solution in the beginning. This is clearly logical because at that time data would be zero or at a minimum. Therefore, it is less expensive and less resource-intensive to set up a scalable solution in the beginning. On the contrary, if you try switching to the scalable solution with HA support later when you face the crash, it would be a complex and expensive process.
3. Stay future proof
All businesses are commenced to grow. Your business will also grow and cater to more customers in the nearer future. Therefore, your VoIP solution needs to support your business growth and serve new customers. For this, you need a scalable solution. The capacity of a scalable solution can be increased with ease when the need arises.
In a nutshell, there is no way out from getting a high availability scalable solution.
ASTPP 4 is a scalable solution with HA support. Contact us for a risk-free demo of enterprise solution or download open source software now.